Briquette feedback from our valued Customers

We welcome customer feedback on Burning Blocks please email feedback to mail@burningblocks.co.uk

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  1. “I would recommend the product, offers excellent value for money”

    My view on the product are that it is clean burning and comparable price-wise to buying ‘normal’ logs but without the mess and much easier to stack!
    Yes, I would recommend this product without question, it offers excellent value for money.

    Brian Wall


  2. “Fantastic customer service, communication has been excellent”

    Would you recommend? Yes for sure, great product and fantastic customer service, you have always responded very quickly to all e-mails and communication has been excellent.  We started buying from you on recommendation from one of your other customers.
     
    Delivery this year was excellent, the driver had split the pallet (took the top 3 layers off) and put them on a second pallet, so they came off the truck really easy and it was simple to get them down the driveway into the garage.  By far the smoothest of the deliveries we have had.

    Rikki Arnold - Swansea


  3. “Like the product, delivery works well, all in all very pleased”

    We like the product. It’s easy to get started and burns to very little ash. We’ve been burning your blocks for a few years now, buying direct works well and we have built a store which holds exactly three-quarters of a pallet. Delivery has always worked well and we appreciate the direct email contact with you to cover details.
     
    The Palletline driver this time was particularly helpful and cheerful and we can get the pallet dropped within a dozen yards of the store. That has always worked well and I think the drivers find the access slightly easier than they expect and the smaller lorry works well for turning etc. 
     
    All in all we are very pleased.

    Richard Lewis - Leominster


  4. “Easy to light, lovely flame, excellent product!”

    We had a chilly evening on the day of delivery which had us a chance to try the blocks which were easy to light…burned with a lovely flame and gave out a good amount of heat keeping us nice and warm all evening.
     
    The blocks are nice and clean, easy to handle and left virtually no residue so, all in all an excellent product. The delivery driver was on time and very helpful in unloading the blocks.
     
    So we would definitely recommend the product and will reorder in the future.

    Brian Dorkin - Stoke on Trent


  5. “Top of the class, wholly delighted!”

    I was very pleased with the order/delivery process this being both quick and efficient.

    They burn hot, last between 1 and 1.5 hrs ( I seem to need a bit of under-draught to keep them hot), do not expand and reduce to minor ash deposits. All aspects are ‘top of the class’ and I am wholly delighted.

    In conclusion, thank you for your interest. I will be re-ordering in due course and have no hesitation in recommending both you and your product.

    Mark Stephenson - Hull


  6. “The best-compressed wood product I have tried”

    The delivery was good, I would recommend your product. 
     
    The blocks are the best-compressed wood product I have tried. Easy to light and they burn well.

    David Perkins


  7. “Burning Blocks are head and smoulders above their competition”

    I am a total convert to Burning Blocks. Tried them for the first time on a narrow boat and couldn’t believe the heat and length of burning time. Truly unbelievable. I put one block in a small stove at 9:30pm. Closed the air down at 11pm. It was still warm in the morning!!!

    Genuinely warm enough to re-light newspaper and then kindling without matches – and I’m usually rubbish at lighting fires let alone keeping them lit. Huge well done to Sam and her team for creating a first class product that sits head and smoulders above their competition (most of which I’ve tried and abandoned). Eco friendly and magnificent. You’re mad to not try it…”

    Stuart Miller - Oxfordshire


  8. “Fantastic service, I will be recommending your company”

    I just wanted to say what a fantastic service you provide from my first email to delivery of the logs, Ian the delivery man was friendly and helpful I will be recommending your company and will be ordering from you again in the future.

    Sandra Blackwell - Avening


  9. “Burning Blocks burn longer than logs”

    I have used Burning Blocks for some time now and have been more than happy with them. I used to use ‘normal’ logs for my log burners but have changed over to Burning Blocks because they burn longer, give out more heat and are easier to stack.
    They are supplied in a polythene type covering which saves any mess and this can also be recycled afterwards so it really is a green alternative.
    Price wise they are slightly more expensive than wood but this is more than balanced when you take into account the extra heat given and burn time per block.

    Brian Wall - Worcestershire


  10. “Excellent Burning Blocks”

    Good service, good company, excellent burning blocks.

    David Hodges


  11. “Good trusty product, good trustworthy company”

    Good trusty product, good trustworthy company… Ive tried many different types of wood burning briquettes & in my opinion, the block briquettes provided by burningblocks.co.uk are the best.  The briquettes are dense & heavy, with a long burn time & a high heat.  
    The product is very clean to handle which is a real benefit to me with light coloured carpets. The service I receive is excellent.  Its friendly, personable & I know when I place my order, it will arrive. 

    Mark Lofthouse - Surrey


  12. “Burning Blocks Briquettes are recommended by Blanchard Building Supplies”

    Having just started to supply Burning Block Briquettes in our store, we’ve had great comments from our customers, saying how hot they burn and how clean they are.

    Last night I used them for the 1st time and was very impressed with them indeed. Not only were they easy to light, they burn with an attractive flame, they lasted a good couple of hours and put out more than enough heat.

    I can thoroughly recommend Burning Block Briquettes and would suggest anybody thinking of trying them to do so. You won’t be disappointed. 2014 stock 5

    James Clarke Blanchard Building Supplies - Alderney Channel Islands


  13. “Heat is brilliant and hardly any ash”

    The service was brilliant and the delivery was quick with a happy delivery guy and the burning blocks are great, they do exactly what is said and the heat is brilliant and hardly and ash thank you very much

    Gaynor Ekins - Gwynedd


  14. “Burning Blocks light easily, great product!”

    Have been using Burning Blocks for a few days now and am very impressed. They light easily and throw out a good heat – great product! Very helpful delivery driver!

    Richard Charles - Tring


  15. “Service and delivery was flawless!”

    Service and delivery flawless and the burning blocks are everything you guys said they were. Burn for ages, give off loads of heat without the mess and hassle of storing logs. You’ve converted me and I’ll be returning for more.

    Benjamin Smith - Warwickshire


  16. “We are delighted, excellent service, excellent product”

    The blocks arrived, as promised, first thing in the morning with a very cheery driver. We’ve used these blocks for a couple of years but this was the first pallet direct and we are delighted. The ordering process worked without a hitch and Sam kept us in touch with what was happening. Excellent service and excellent product.

    Richard Lewis - Leominster


  17. “Very impressed, light easily and good heat”

    Have been using Burning Blocks for a few days now and am very impressed. They light easily and throw out a good heat – great product! Very helpful delivery driver.

    Richard Charles - Tring


  18. “My stove has consistently been pushing out a lot more heat than usual”

    I’ve only been using Burning Blocks couple of days, but so far I’m very impressed with their heat output. I have an temperamental range stove and I’m pleased to report that it has consistently been pushing out a lot more heat than usual. The oven has also been reaching a higher operating temperature than usual. The briquettes also produce a terrific heat on the open fire.

    Mr J Halliday - Falkirk


  19. “Birch blocks are fantastic, will certainly purchase more”

    I must say your birch blocks are fantastic and will certainly purchase more, thank you.

    Mick Sims


  20. “I love these blocks, they burn so well with hardly any ash!”

    I just love these blocks; easy to store, easy to light and they burn so well, heat with hardly any ash. Perfect. Plus a friendly and efficient service, what not to like!”

     

    Wendy in Rochester


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0796 2151322

sales@burningblocks.co.uk

Stourport-on-Severn, Worcestershire

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